Privacy Policy
Your personal data and assets are our highest priority. We are fully committed to safeguarding them.
Altus Monvex collects and retains data essential to your trading activities. How we collect and store this information is detailed in the Privacy Policy below.
Our policy is informed by the following principles:
- With the aim of providing full transparency about how we collect and store your personal data:
Our goal is to ensure you understand how we collect and process your data, so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy explains the specific methods we use, giving you clear, concrete information about how your data is used. You are in control.
We will always share information promptly whenever we determine that you should be informed. Transparency is essential to us.
Our knowledgeable team is always ready to answer any questions you may have about any aspect of our processes, including our obligations under Nederland law. You can contact us at: info@altus-monvex.com
- We do not allow any use of personal data beyond what is set out in our Privacy Policy.
We may process personal data for the following purposes, including to ensure the proper functioning of Altus Monvex services and to connect trader-members with third-party trading platforms. We also process data to maintain and enhance website functions and services; protect our rights; and meet regulatory or other legal obligations. Finally, we do so where necessary to provide administrative and other business functions related to the Services provided to you as the client.
In order to provide better services that match your preferences and needs, Altus Monvex processes personal data.
- To make effective use of essential tools to protect your personal data and safeguard your rights:
At any time, you can contact us to access all personal data we hold about you. We can also correct or delete it where appropriate. In addition, we support requests to transfer that data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.
- Safeguard your personal data:
Our security systems meet the highest standards, with safeguards on par with banking‑grade measures. While a 100% guarantee is not possible, we are committed to continually enhancing our systems and strengthening the protections we have in place.
We uphold a detailed, comprehensive privacy policy and state-of-the-art security systems.
1. The Scope?
This policy outlines our procedures for the collection, processing, and sharing of all personal data related to natural persons that we handle.
The scope of our policy covers all natural persons who are identifiable or already identified. This specifically includes any natural person who can be, or has already been, identified in connection with personal data entrusted to us, or information that we are able to lawfully access and/or combine.
As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.
We do not collect, or attempt to collect, any information about individuals under 18. We also prohibit individuals under 18 from using our platform for any purpose. If we become aware of any user or data relating to someone under 18, that information will be deleted immediately.
2. Which personal data do we store?
When you register with us, we collect the personal data needed to enable your use of our services. Where required, we may also request additional personal data to verify ownership of your account, for example. To improve and uphold the highest quality of our services, we gather and analyse information about your use of our platform's services, as well as that of our third-party partners.
3. You are under no obligation to provide the company with your personal data.
Although you are not required to share your data with us, declining to do so may limit the services we can provide. It may also restrict your ability to use our platform.
4. What personal data do we collect? When you visit our website, we may collect the following personal data:
We do not collect information that can personally identify you. We do collect details such as your specific account activity, users' IP addresses, and the date and time of access. For maintenance, security, and support services, we retain any system crash reports, browser information, and the type of device used to access your account. We also collect the language set for your account.
Regarding personal data collection, we collect and store only the information you consent to share with us when you connect with a third-party trading platform through us.
The personal data you provide to third-party platforms may include your full name, address, phone number, and email address.
5. Why does the company need my personal data, and is it lawful for them to do so?
The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such uses and processing comply with applicable laws in Nederland.
The company will only collect, process, or transmit your data in accordance with applicable laws in Nederland. The legal bases for this are as follows:
- You have agreed to allow the company to store and process your personal data. By submitting your information to the company, you authorize us to transfer it to the appropriate third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
- To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
- To comply with legal obligations, we process data.
If you would like more information about the data processing the company is required to perform, please contact us by email.
Below is a list of the specific purposes and the legal bases under which we may process your personal data.
To give you access to digital trading, and only at your request, we will share your personal data with third-party platforms.
Your data may be collected and shared with third-party companies, but only at your explicit request and discretion.
You have consented to the processing of your personal data for one or more purposes.
Please share the required information so we can promptly and effectively respond to your requests, concerns, and questions regarding our services.
Processing personal data is necessary for the company to pursue its legitimate interests or those of an authorised third party.
To comply with our legal obligations and applicable administrative requirements, we are required to process certain personal data as part of our services.
To comply with our legal obligations, we must process certain personal data.
Anonymised personal data and usage tracking are necessary to improve our services, including crash reports.
To safeguard the legitimate interests of the company and our third-party service providers, we need to process and store personal data.
This is necessary to prevent fraud and the misuse of our service.
As part of our service obligations, we oversee and perform data processing for business development, strategic decision-making, oversight and legal compliance, as well as other business-related activities.
To safeguard the legitimate interests of the company and its third-party service providers, we must process and store personal data.
We employ statistical and analytical tools to inform decision-making across a wide spectrum of our services and to guide effective strategic planning.
To safeguard the legitimate interests of the company and our third-party service providers, we are required to process and store personal data.
We may process personal data when necessary to protect the company’s rights, assets, and interests, as well as those of third-party service providers, and to comply with applicable local laws, regulations, agreements, and our own terms, conditions, and policies. Such processing will occur only in accordance with the required and established procedures.
To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal data.
6. Disclosure of Personal Data to Third Parties
For storing and processing IP addresses, conducting user surveys and analyses, and providing other related services, the company may share anonymised personal data with third-party service providers.
At your request, we may share certain personal data you provide with third-party services. In such cases, your data will be governed by that company's privacy policies. This may include multiple digital trading platforms.
To enhance the services we provide to our clients and improve our offerings overall, we may share personal information with our affiliates and partner companies.
When required by law, or to protect our rights and assets, as well as those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.
In the event of a critical business transaction, such as the sale of the company or the pursuit of investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.
7. Cookies and Third-Party Service Providers
For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in accordance with applicable law and standard practice.
Cookies—small data files stored on your device when you visit a website—help collect information about browsing behaviour, preferences, and similar activity. They are used to personalise and enhance your experience. Cookies allow us to remember your settings and preferences and to tailor our services accordingly. They are also used for site analytics and to compile statistics that support strategic planning.
There are, broadly speaking, two types of cookies used on this site. Session cookies are stored only for the duration of your session and are deleted when you close your browser. The others are persistent cookies, which remain in your browser even after your session ends. These enable the site to recognize you as a returning visitor and help streamline your experience on the site.
Types of cookies:
We may use cookies as necessary, for their intended purposes:
Strictly necessary cookies
Cookies are used to recognize you as a client, so we can more effectively deliver the information, settings, and services you need and use. They also assist in navigating our website and enable your access.
To enable your device to download and stream data, we use cookies. In addition, they allow you to access relevant features and return to pages you’ve visited before.
To enable quick and easy access to the site, cookies store and process certain personal data, such as your username and last login date, for example when you ask the site to remember you at login.
Session cookies are deleted when you close your web browser.
Functionality cookies
Cookies enable us to securely store and instantly retrieve your settings and preferences. They also help us recognise you when you visit our website.
Persistent cookies stay after your browsing session and last until they expire.
Cookies for performance
To improve our services, we use cookies to collect statistical data. This helps us assess site performance and understand how the site is used.
All data collected via cookies is anonymous and cannot be linked to any individual.
Session cookies are removed when you close your browser, while persistent cookies remain active until they expire—or indefinitely—unless you delete them.
Cookies are blocked or have been deleted
To delete or block cookies, use your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies will stop some site functions and features from working as intended.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary for the operations described in this policy. It may be kept longer to comply with local laws, regulations, and company policies.
Your personal data will be shared - at your request and at your discretion - with third-party trading platforms for a period of 12 months. When those 12 months expire, and with your consent, this data will be shared for an additional 12 months.
Our processes include routinely reviewing all personal data to determine whether it is still required or should be deleted.
9. Transfers of personal data to third countries or international organisations
When required to deliver our services and/or for security reasons, personal data may be transferred to third countries (a country other than your own) and to international organizations under comprehensive security protocols. We apply data security protocols at the highest possible level to safeguard your data and ensure you can access legal remedies and rights in all cases.
All residents within the EEA (European Economic Area) are protected by data protection laws and safeguards.
- Data transfers are always conducted under EU legal jurisdiction and competence, in line with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This is a legally binding and enforceable agreement.
- The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, establish the conditions for international data transfers and are applied accordingly. You can view the Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For details on the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk
10. Protection of Personal Data
Personal data is safeguarded with state-of-the-art technical and organisational measures, aligned with industry-leading standards. These measures help prevent data destruction caused by unlawful or accidental events, and protect against the loss or alteration of that data.
Although we apply the highest standards of care and industry best practices for data protection as required by law, it is not possible to guarantee in all circumstances that your personal data will remain completely error-free. Accordingly, we cannot be held liable for any disclosure of personal data or for incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosures resulting from transmission errors, unauthorised third-party access, or other comparable causes.
If we receive legally binding requests from regulators or other authorities, we may be required to disclose your personal data to them. After data is disclosed pursuant to such legal obligations, we cannot control how those authorities handle, store or protect it.
Any information transmitted over the internet, including personal data, involves a degree of interception risk and is not completely secure. The Company cannot guarantee the security or confidentiality of any data transmitted online.
11. Hyperlinks to third-party websites
On this website, you may find links to third-party applications and websites. Please note that these are neither affiliated with nor controlled by the company, and our Privacy Policy does not apply to them. They maintain their own policies and priorities for the collection and processing of personal data, and we are not responsible for their practices. Use at your own discretion.
Always review the privacy policy of any company or service you visit before sharing personal data. Make sure their data collection, use, and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.
12. Policy Amendments
We reserve the right to update or modify this policy at any time. We will notify you of any changes via our website and other appropriate channels. The updated version of the privacy policy will be posted on our website, and the revised policy will take effect immediately upon publication, unless otherwise stated.
13. Your data protection rights
You retain full control and ultimate authority over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or limit the scope or nature of any processing we perform.
On this page, EEA residents can find information relevant to them:
Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.
Accessing Your Rights
Provided the personal data you have supplied to us is accurate, you may access it at any time. All of your personal data that is being processed is accessible to us and therefore verifiable.
You may request access to your personal data at any time for verification, and we will provide it in electronic form. If you request additional copies of the data we are processing, beyond the first copy provided, we may charge a reasonable fee.
Rights granted under law and our privacy policy may not infringe the rights of others. The company reserves the right to deny or restrict access to personal data where access would infringe the rights and freedoms of others.
Right to Rectify Errors
Any errors in your personal data, whether from omission or inaccurate information, can be corrected by you or the Company to ensure proper processing.
Erasure Rights
You have the right to request deletion of your personal data in the following situations. 1) Your personal data has been processed without your consent or on unlawful grounds. 2) You request its removal and the Company has no legal obligation to retain it. 3) You no longer consent to, or you object to, processing by us based on our legitimate interests or those of a third-party provider, and 4) We are required by law to delete your data.
The right to erasure is overridden and superseded by legal obligations under EU law or the law of any Member State. The same applies where data is required for the establishment, exercise, or defence of legal claims
Right to Restrict Data Processing
You have the right to request a restriction of the processing of your personal data in circumstances where you believe it contains inaccuracies.
If you request that the use of your personal data be restricted, it will be deleted except in the following situations: 1) where a legal obligation under European Union or Member State law prevents this. 2) With your consent, where required to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.
Data Portability Rights
You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and it is processed by automated systems.
You have the right to request the transfer of any and all personal data to another company or organisation, where technically feasible. This does not affect your right to erasure of your data. This right may not be exercised where doing so would infringe the rights or freedoms of another natural person.
Right to object to data processing
Notwithstanding the Company’s reliance on legitimate interests (our own or those of a third-party service provider), you have the right to object to processing and request that it cease. This right does not apply where there are compelling legal grounds to continue the processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue the processing of your personal data.
You may at any time object to the processing of your personal data for direct marketing purposes.
Right to Withdraw or Refuse Consent
You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This will not affect any processing carried out before your withdrawal of consent.
If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.
If you believe your rights and freedoms have been violated in connection with the processing of your personal data, EU Member States have established regulatory and supervisory authorities to address such concerns. You may lodge a complaint with these authorities at your discretion.
Section 13 outlines circumstances in which your personal data rights may be limited by the laws of the European Union or of the Member States.
Once we receive your request concerning your personal data and its processing, we will provide access to the requested information, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.
Requested information will be provided to you electronically at no cost, unless prohibited by law or by the provisions of Section 13. We may charge a reasonable fee or decline requests that are manifestly unfounded, excessive, or repetitive.
We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual submitting a personal data request, for data protection and security purposes.